Refund policy

RETURN & REFUND POLICY

Return & Refund Policy

Last Updated: June 2026

At CuteDesk, customer satisfaction is our highest priority. If you are not completely satisfied with your purchase, we are happy to offer a straightforward return and refund process.

30-Day Return Policy

Customers may request a return within 30 days of receiving their order.

To qualify for a return, products must:

Be returned within 30 days of delivery
Be unused or minimally used
Be in their original condition
Include original packaging whenever possible

Free Returns

We provide free return service for eligible orders worldwide.

Once your return request is approved, detailed return instructions will be provided by our customer support team.

Refunds

After receiving and inspecting the returned item, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method.

Refund processing times may vary depending on your payment provider and financial institution.

Damaged or Incorrect Items

If you receive:

A defective item
A damaged item
An incorrect item

Please contact us within 7 days of delivery and include photographs showing the issue. We will arrange a replacement or full refund at no additional cost.